Last updated 10 November 2026. How we use your personal information.
Who we are. Eleven Plus Papers is a trading name of SHAURJESH PVT LTD, a private limited company registered in England and Wales. Address: Eversley, Park Avenue, Rickmansworth, WD3 5DU, United Kingdom. Website: 11pluspractice-papers.co.uk. Contact: use the contact form.
When you create an account: your name (optional), email address and a password (stored only as a salted hash). When you buy: which pack you bought, the amount, the time, and your agreement to the digital-content terms. When you contact us: your name, email and message. Stripe collects your payment details directly; we do not receive your card number.
To run your account and give you access to what you bought (contract); to keep records of sales and meet our legal and tax obligations (legal obligation); to reply to messages and keep the service secure (legitimate interests). We do not sell your data and we do not send marketing emails.
Stripe (payments), Cloudflare (hosting, storage and security for this website) and Google Fonts (which supplies the typefaces on our pages, so your browser contacts Google when a page loads). These providers may process data outside the UK; they use recognised safeguards for that.
Account and purchase records are kept while your account is open and for as long as tax and accounting rules require afterwards. Messages are deleted when they are no longer needed.
You can ask to see, correct or delete your data, to restrict or object to its use, or to receive a copy, and you can complain to the Information Commissioner’s Office (ico.org.uk). Use the contact form to make a request.